Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how Shoutbox Solutions LLC ("Shoutbox," "we," "us") collects, uses, and protects information when you visit our website, book a call, or work with us.

1. Information We Collect

Information you give us: name, email, phone number, company name, and details you share in forms, booking pages, calls, or emails.

Payment information: payments are processed by Stripe. We do not store your full card number. Stripe handles your payment details under its own privacy policy.

Project information: business information, account access, and data you provide so we can build and run your systems.

Website data: basic usage data such as pages visited, device and browser type, and approximate location, collected through cookies and analytics tools.

2. How We Use Information

We use information to respond to inquiries, schedule calls, deliver and support our services, process payments, send project updates and service-related emails, improve our website and services, and meet legal obligations.

3. Client Data in Our Systems

When we build systems for clients, we use client-provided data (such as prospect lists and email accounts) only to deliver the services in that client's order. We do not sell client data or use it for our own marketing.

4. How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate, such as payment processing, scheduling, email, hosting, analytics, and AI platforms, and only as needed to provide our services, or when required by law.

5. Marketing Emails

If you opt in or are a client, we may send you emails about our services. You can unsubscribe at any time using the link in any marketing email or by contacting us.

6. Cookies

Our website may use cookies and similar tools for basic functionality and analytics. You can control cookies through your browser settings.

7. Data Security and Retention

We use reasonable safeguards to protect your information. We keep information only as long as needed for the purposes above or as required by law. No method of storage or transmission is completely secure.

8. Your Choices

You may ask us to access, correct, or delete your personal information by contacting us. We will respond within a reasonable time, subject to legal requirements.

9. Children's Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date shows when it last changed.

11. Contact

Shoutbox Solutions LLC Email: shoutboxmedia@gmail.com